Consulting Services
Quantech Consulting Services provide expertise with internetworking
platforms such as client/server environments running collaboration
software. Capable of integrating network, server, desktop and mobile
technologies, our team maximizes the return on technology investment
with proper planning, implementation, and support.
Our Consulting
Services are designed for the needs of small and mid-size businesses
that seek to sharpen their competitive edge by making the efficient
use current technology, and relevant use of new technologies. Our
approach is to first maximize value then to minimize cost. Our
solutions are developed cooperatively with clients through a
process of inquiry, diagnosis, and feedback. We do not sell
solutions, we help clients ask the right questions, then work with
them to identify the correct solutions to answers the questions.
Beyond support, it is strategic management of IT.
Consulting Services
that fall within our core competencies are billed based on time and
materials. Our agreement terms are flexible to accommodate the
diverse needs of our clients. Although we strive to build long term
one-to-one relationships with our clients, we do not require long
term contractual obligations.
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Managed Services
Quantech Managed Services assist clients with controlling the optimization
of IT infrastructure. Optimization means ensuring that IT assets are
secure from vulnerabilities, are readily available when required, and
operate at peak performance for the life of the asset. A
lack of optimization threatens business continuity, employee
productivity, and increases ongoing support costs. Systems that are
optimized are agile enough to meet the current and future requirements
as a client's business demands on technology mature.
In order to
ensure system optimization, Managed Services software agents are
installed on every workstation and server in a client's enterprise. Once
installed, our team uses the agents to create a baseline of all services running on all
systems. The agents monitor system status 24x7x365 through our network
operations center and provide instant alert notification when a baseline
threshold is breached or approaches a breach. This allows our team
to either automate utilities which help maximize optimization, or manually
intervene. Manual intervention takes place either onsite or remotely by
one of our qualified consultants. The objective of Managed Services is
to take a proactive approach to IT problem solving through monitoring,
maintenance and asset management.
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Monitoring
Event Logs
Backup Jobs
Anti-Virus
Server Availability
Network Services
Response Time
Server Health Analysis |
Maintenance
Patch Management
Service Pack Updates
Log Maintenance
Virus Definition Updates
Performance Tuning
Disk Space Management
Spyware Removal |
Assert Management
IT governance
Lifecycle Management
Hardware Standardization
Software Version Control
Serial Number Tracking
Reporting
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