Information Technology is supposed to help you run your business more effectively. But IT can introduce unexpected costs and uncertainties which threaten this goal.
Managed Services, a key component of IT Assurance, reduces the risk of operational threats becoming a reality. Most companies rarely perform routine maintenance proactively nor do they employ any early warning systems to detect IT failure. This means problems are only fixed reactively which results in higher costs and lost productivity. Managed Services reduce these occurrences significantly using a suite of the most advanced software available. This includes 24/7/365 monitoring and maintenance for computer systems.
Malware
Malware includes viruses and spyware. If left unmanaged, infected computer systems become inoperable, information can be hijacked, and users are rendered un-productive.
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A workstation infected with malware is bad enough. When a server is infected, your entire business can be forced to a halt. Managed Services monitor security software and automatically installs updates to make sure you are protected against the latest threats. We bundle antivirus and antispyware with our software agents for you.
SPAM
If you use email, you will eventually have to contend with SPAM. Let us do it for you.
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If each of your employees spends 20 minutes per day dealing with spam, your business is losing an entire day's worth of productivity per employee per month. This equates to three weeks per employee per year! Managed Services can help you prevent SPAM and recover value that is rightfully yours.
Security Patch Management
Software patches fix problems, vulnerabilities, and bugs.
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This becomes critically important for computer systems when patches are related to security. Managed Services are inclusive of all administrative tasks associated with Microsoft Security Patch Management for both workstation and server operating systems.
Remote Control
No more waiting around for IT support personnel to show up at the office to fix a problem.
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With Managed Services, we provide support either remotely or onsite. It cuts down the response time to a problem and means no more snow days for your business. Work does not have to come to a halt because your staff cannot get to the office during a storm. The same powerful remote control utilities we use to provide support are available for your staff if you want them to use it.
Performance Tuning
The better a computer performs, the more efficient a computer user can be.
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We believe that optimal performance of your systems is integral to efficiency. Performance tuning requires a constant effort in order to keep hard-drives defragmented, temporary files to a minimum, and your system running at peak performance. Our Managed Services automate these functions so you don't have to perform them manually.
SMART Check
SMART stands for Self-Monitoring Analysis and Reporting. Using SMART, we monitor the state of your hard-drives to protect you from failure.
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The hard-drive is a critical component in your system. It is also the most prone to failure. Using SMART technology, we constantly monitor your hard-drives, allowing us to replace them before they fail. This proactive solution significantly reduces the chance of data loss, saving you both time and expense.
Asset Management
We recognize that your IT capital expenditures represent part of your significant assets.
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Producing a complete inventory of all your IT assets can often be a laborious task. With Managed Services, you will never have to do a manual inventory again. Our utilities collect and report changes to asset information on a regular basis. Planning upgrades or a migration and need precise information? We can provide asset reports whenever you need them.
Reporting
As a business owner, you deserve to know, so we provide detailed reporting.
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Our reports offer both a detailed and at-a-glance review of your systems. Everything we do is logged. Whether it is the results of automated utilities or the resolution to a service request, we document everything IT. We provide executive level reports and can generate customer reports as needed.
Contact Quantech today to discover how Managed Services can benefit your company. Spend your time growing your business instead of grappling with Information Technology challenges.
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