A COMPLETE IMAGE...

We generate an image of all server hard drive partitions via a software agent. The data images are warehoused on the NAS device, physically located at your location. The data is stored using AES-256 bit encryption and it is compressed.

We employ a block-level, not file-level, backup, which means that data is captured at the level of 1’s and 0’s on the hard drive. Block level data is raw data which does not have a file structure imposed on it. Database applications such as Microsoft SQL Server and Microsoft Exchange Server transfer data in blocks. Block transfer is the most efficient way to write to disk and is much less prone to errors such as those which result from file-level backups. Additionally, block level backups are not affected by open files or open databases. The block-level image is an exact digital duplicate of the on-site server.

ONSITE VIRTUAL SERVER...

If any of your servers fail, virtualization technology embedded in our Network Attached Storage (NAS) device allows data and applications to continue to be accessible. They run in a virtual environment off the NAS. In most cases, virtualization is possible in less than 60 minutes. While you might endure a wait of several days to receive replacement parts from vendors or repair by support staff, your NAS ensures your business stays up and running.

The NAS multitasks, so even while functioning as a virtual server, it continues to back up other devices along with any changes in the virtual server environment. Our technology thus allows you to remain in business without any significant loss of data backup, server functionality, or application downtime.

SAFE AND SECURE...

After creating a base image of the servers for which it is configured, the NAS device creates a 256-bit encrypted tunnel across the Internet to transmit a copy of incremental images to our a hardened offsite locations. Offsite, the information remains in an encrypted, compressed format. Since the data is encrypted, only you have the key, and no one has access to the offsite facility, the integrity of your data is guaranteed.

Encryption is an important step in the process of transmitting data between the NAS and the remote sites, because it greatly reduces the risk of data loss through man-in-the-middle attacks during transmission. We employ a 256-bit Advanced Encryption Standard (AES) algorithm for all communications because it is considered the gold standard for encryption technology. It renders transmission immune to theft and ensures confidentiality of content.

24X7 COMPLETELY MANAGED SOLUTION...

Our Network Operations Center (NOC) monitors your NAS units and server backup data 24x7. Failed processes generate immediate alerts to our team of engineers, who often remotely correct errors within minutes of receiving notification.

In case of more serious NAS issues, our qualified staff will conduct repairs at your site. If any NAS units are irreparably damaged or destroyed, at an additional cost, we will overnight ship replacements, pre-loaded with all data, directly to your location.

FREQUENT DATA SNAPSHOT...

The NAS uses an “Incremental Forever” methodology to capture all changes to the initial image of a server. Snapshots can be taken a frequently as every 30 minutes, capturing virtually every change to your data. The technology not only backs up recent datasets but allows reconstruction of data as it stood at the end of numerous restoration points.

This level of forensic or auditable data storage and recovery may satisfy key business stakeholders such as planners, analysts, auditors, and legal counsel.

SECURE, BANDWIDTH THROTTLING...

Transmission itself occurs over your Internet connection, but the NAS is easily configured to minimize bandwidth consumption. The NAS leverages Adaptive Bandwidth Throttling.

This means the offsite data transfer only utilizes unused bandwidth up to an outbound limit that can be changed at any time. Our UDP based smart transfer technology utilizes a host of innovative algorithms to speed up data transport and resume from failure.

We can exercise fine control over the data imaging and transmission processes.

INTUITIVE AND FLEXIBLE RESTORATION...

A good backup system should allow for quick and flexible restores. Our solution allows for recovery of files, folders, partitions, mailboxes/messages, databases/tables using a quick and intuitive process. Routine file restores can be performed remotely on a client's local NAS by someone from our operations team.

In case of a complete server failure the NAS supports a bare metal restore to new hardware, even if it is dissimilar from the original failed or destroyed server hardware.

In the event of a disaster or complete failure of your office, a current image of your server data and applications can be onsite within 24 to 48 hours.

SECURE REMOTE ARCHIVING...

After imaging the servers for which it is configured, the NAS device creates an independent 256-bit encrypted tunnel and transmits the incrementally imaged data to a hardened offsite location where it resides in an encrypted, compressed format. That remote site then replicates again to yet another mirror site or alternate data center, creating a total of three copies of the data in three geographically distinct regions.

Transmitting data to a remote site is a key component of IT Assurance and business continuity planning.

It guarantees that, in case of physical damage to the client’s network or NAS, or even regional disaster, the informtion is safe in an uncompromised location.

AFFORDABLE COST...

IT Assurance for Business Continuity Management is available with a pricing package that is all inclusive of all the above services.

There are no hidden costs. All costs are bundled to include the NAS, the Incremental Forever Methodology, file restorations, file integrity checks, secure data transmission, and offsite warehousing for either current or archive images.